Apartment turnover cleaning

A cleaner handoff between residents.

Vacant-unit cleaning coordinated around the property’s scope, access requirements, maintenance work, and move-in schedule—with a clear report when the work is complete.

Discuss a turnover program

Built around the turnover

The clean is one part of a larger handoff.

Leasing, maintenance, inspections, keys, vendors, and the next resident may all be moving on the same timeline. We start by understanding that timeline and the standard your team uses to define a ready unit.

  • Property-specific scopeWe use the agreed checklist and priorities for the property rather than assuming every unit or client expects the same routine.
  • Coordinated accessEntry instructions, keys, codes, and lockup procedures are discussed before work begins and handled according to your requirements.
  • Visible closeoutYour team receives a record of completed work, photographs, and observed maintenance or safety concerns after the cleaning.

A scope your team can use

Clear expectations before the crew arrives.

Final scope depends on the property, unit condition, maintenance sequence, and your readiness standard. A turnover plan may include the following areas when agreed.

01

Kitchens

Cleaning of counters, sinks, fixtures, cabinet surfaces, appliance surfaces, and other agreed kitchen details.

02

Bathrooms

Cleaning of toilets, tubs or showers, sinks, mirrors, fixtures, floors, and agreed touchpoints.

03

Living spaces

Dust and surface removal, floor care, trim and detail work, and the other items defined in the property checklist.

04

Maintenance coordination

Timing discussed around painting, repairs, flooring, and the other work that must be complete before a final clean can hold.

05

Condition observations

Visible maintenance, damage, or safety concerns are documented for the property team to evaluate.

06

Final presentation

The work is approached with the next inspection, leasing walkthrough, or resident move-in in mind.

After every cleaning

You should not have to guess what happened in the unit.

Detailed reporting gives busy property teams useful visibility without requiring another person to be onsite throughout the clean.

  1. 01

    Completed tasks

    A record of the cleaning work completed according to the agreed scope.

  2. 02

    Photographs

    Photos that help your team review the result and understand the unit’s condition.

  3. 03

    Maintenance and safety concerns

    Observations are communicated promptly so the right person can decide what happens next.

  4. 04

    Timely follow-through

    If something needs further attention, we communicate with the client and work toward the agreed standard in a timely way.

Turnover questions

What property teams usually need to know.

Do you use our turnover checklist?

Yes. We build property-specific expectations into the cleaning process so the crew understands what “ready” means for that client.

Can you work around maintenance and painting?

We discuss the work sequence and schedule the cleaning when the unit is ready. If trades return after the final clean, additional cleaning may be needed.

How are keys and codes handled?

Access, entry, lockup, and key or code procedures are established with the client before work begins.

What happens if something is missed?

We communicate directly with the client, review the standard, and work to resolve the concern promptly. Our field manager monitors results and retrains team members when needed.

A dependable turnover partner

Tell us how your property moves between residents.

We’ll discuss unit volume, geography, scheduling, scope, access, reporting, and the standards your team needs to maintain.

Start a conversation